Adherence Sentinel hears the discontinuation forming in the patient's own language, 6 to 10 weeks before the refill gap appears in claims data.
Patients voice the reasons they are about to stop weeks before they actually do. Adherence Sentinel hears that voice, structures it, and routes it.
Side-effect tolerability, copay shock, regimen complexity, lifestyle conflict, perceived non-effect, loss of trust in the HCP. The reason determines the intervention.
Patient services, HCP messaging, copay support, medical content, market access. Each rising driver goes to the team that can resolve it.
Closed-loop attribution against refill data shows the share of expected discontinuation that was recovered, by cohort and by driver.
Brand teams in chronic specialty areas, patient services leads, and HEOR teams building real-world adherence evidence for payers.